Dear UBX users,
In order to respond to your consulting needs in a timely manner, we have now resumed online manual customer service. If you have any questions or need help, please contact us through the online customer service portal and we will serve you wholeheartedly.
⏰Online customer service portal launch time: officially launched at 16:00 on August 3, we will provide you with 7*24 hours service
👉How to find online customer service?
Open the UBX APP ➡️Click [Customer Service] on the APP homepage to start online communication.
💡Please note that in order to provide you with services faster and more efficiently and to prevent untimely responses due to customer service scheduling issues, account issues, etc., we will cancel other customer service channels in the future, such as QQ groups, Telegram groups, etc. For all questions, please contact online customer service for consultation.
We welcome all users to help us monitor the efficiency and quality of our online customer service. If your problem is not responded to and solved in a timely and effective manner, please send an email to cs@ubx-one.comto file a complaint.
UBX Team
August 3, 2024
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