Privacy Policy

Effective Date: January 2025  

UBX Digital Asset Exchange (hereinafter referred to as the "platform" or "we") allows its users (hereinafter referred to as "users" or "you") to conduct transactions in digital assets (hereinafter referred to as "digital assets") and provides other related services (hereinafter referred to as "services"). This Privacy Policy (hereinafter referred to as the "Policy") explains how we collect, use, process, disclose, share, transfer, and protect users' personal information (hereinafter referred to as "personal information") obtained through access to and use of the platform. For convenience, "we" and "you" are collectively referred to as "the parties" and individually referred to as "a party."  

We fully understand and respect the importance of your personal information to you. In accordance with applicable laws and regulations, we will take appropriate security measures to protect your personal information. We will collect, store, maintain, and use your personal information only when necessary to provide better services and access. Accordingly, the purpose of this Policy is to inform you of your rights regarding the processing of your personal information. Without prior notice to you and/or without obtaining your consent in advance, we will not use your personal information for purposes not covered by this Policy.  

This Policy applies to all services provided on the platform. Before using the platform, you should carefully read this Policy and seek independent legal advice if necessary. If you do not agree with or understand this Policy, please do not use or access the services. By using the services, you are deemed to have fully agreed to this Policy and acknowledged, understood, and agreed to be fully bound by it, including any amendments made to it from time to time.  

1. Information Collection
By registering, transacting, or using our services, you consent to the collection of your personal information. UBX LABS LTD. will not collect your personal information through fraudulent or improper means and will not request information beyond the scope of our terms. The primary purpose of collecting your personal information is to facilitate communication with you and provide better services. The information collected may include:  
- Name, contact details, email address, and country or region information.  
- Transaction details, identification documents, government-issued identification numbers, passport numbers.  
- Device or internet-related information (e.g., IP address and MAC address).  
- For specific services, bank account details and other relevant information.  

2. Purpose
Your personal information will be used for the following purposes:  

2.1 To process personal information during transactions conducted on the platform.  
2.2 To verify and confirm authenticity and prevent fraudulent activities.  
2.3 To validate the legitimacy of user identity to comply with international standards for preventing money laundering and other improper activities.  
2.4 To notify you of changes to terms and policies.  
2.5 To communicate with you promptly in emergencies.  
2.6 To comply with requirements from relevant government authorities and agencies.  
2.7 To support the customization of user services.  
2.8 To facilitate communication with the platform for real-time access to services and rewards.  
2.9 To meet legal and regulatory requirements.  
2.10 To analyze the platform’s operations and improve functionality and products.  

3. Protection of Personal Information
We will not use your personal information for any other purposes or sell or disclose it to third parties without your consent, except for relevant third-party security partners involved in service provision. Additionally, our internal team will take maximum precautions to protect your personal information from leaks, alterations, and other risks.  

If required by local laws and legal procedures, the company will disclose your personal information to local government or judicial authorities in accordance with the law.  

If you have further questions or need clarifications on any section of this Policy, please feel free to reach out.

You can log in to UBX LABS LTD. at any time to view, add, modify and delete personal information. In special circumstances, you may need to contact us by email to change the information. If you do not agree to the Privacy Policy, the relevant services provided by UBX LABS LTD. may be terminated.

You must read and understand the terms of the Privacy Policy in detail to ensure full trust in us in processing personal data. Once you log in to our website, whether registered or not, it means that you accept, agree, commit and confirm:

5.1 You consent to the disclosure of your personal data to us voluntarily.

5.2 We will not bear any financial or legal responsibility if we are unable to send information, allow login or provide services due to inaccurate information disclosed by you. You can correct the information in a timely manner when you find it is inaccurate.

5.3 You comply with all terms and restrictions of this Privacy Policy.

5.4 You agree that we collect your information when you log in to this website, register on this website and/or use the services we provide; you agree to any future revisions to our Privacy Policy.

Your ID and password are kept by you. Please keep your password safe at all times and do not disclose it to others. If you find that your password has been leaked, your information is abnormal, or you have any questions or suggestions about the privacy terms of UBX LABS LTD., please contact us at cs@ubx-one.com .